This is a new online service offered by the health insurance company. If it is impossible to travel, it is now possible to be represented by a third party at the CPAM reception point, provided you obtain a power of attorney.
What are the possible procedures with a power of attorney?
A power of attorney may be used to file an application relating to the following:
- an accident at work or an occupational disease;
- stop work or daily allowances;
- maternity or paternity leave;
- Supplementary health insurance application.
Please note that the action must not be processed from your Ameli account, by e-mail or phone. You also cannot make a power of attorney to request a temporary code for your Ameli account because it must be sent by mail or SMS.
To apply for a power of attorney, log into your Ameli account and click “Create or cancel a power of attorney online” in the “My Steps” section.
There, you enter the identifying information of the person who will represent you, called the agent, (surname, surname, first name, date of birth), and then verify the validity of the request.
The power of attorney is immediate and valid for one month. It can be canceled at any time from your Ameli account, under “Create or cancel a power of attorney online”.
Who can delegate?
The agent must be a person, close or not, over the age of 18. When he goes to the reception point, he must present:
- A valid identity document (national identity card, passport);
- In addition to your Social Security number and any other evidence necessary to carry out the process on your behalf.
“Whatever the case may be, health insurance employees cannot in any way disclose specific information to a third party, even if it is someone from the same family with the same last name or the person presents the insured’s Vitale Card.”defines health insurance.
If you do not have an Ameli account, you can give a power of attorney to a third party by writing a letter specifying their identity. I dated and signed it. The representative must provide this document for CPAM receipt along with a copy of your identification document and his/her identification document.