Home care: the help network is ready for the challenges ahead

Home care: the help network is ready for the challenges ahead

Covid recovery, emergency transformation, role of caregivers: After a positive report for 2021, Help, the second home help and care network in Luxembourg, is already preparing for the challenges ahead.

At the end of the second year of fighting the epidemic, the assessment of the Help Network, the second heavyweight in the home care sector in Luxembourg after Hëllef Doheem, was somewhat positive, with a 10% increase in the number of people cared for. Continued, under long-term care insurance or not.

In 2021, 7,315 clients were temporarily or permanently supported by 1,225 employees who now make up the network, a number that has remained stable in recent years, despite the national problem of hiring medical personnel.

Number: 882149

This is the number of working hours employees of the 22 local branches of the Help network took in 2021, as part of their long-term care insurance. 1225 professionals work at home with people who need help with everyday life or even the most advanced nursing care.

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Nursing assistants, nurses, but also teachers, physiotherapists or social family agents provide day-to-day support and follow-up to people in need of care, at home, with the support of eight day centers spread across the territory: last year, 260 people were welcomed there To participate in various activities and events, slightly less than in 2020, due to the reception restrictions imposed by Covid.

Moreover, in this regard, all teams have been mobilized to educate the elderly about barrier gestures and the importance of vaccination, while supporting them in the steps to be taken, or by practicing vaccination directly at home for those who cannot move.

“We fear the return of the epidemic”

According to President Paul Bach, the epidemic will continue to occupy employees in the coming months: “We fear the return of the epidemic, so all this work, integrated into daily tasks, will continue,” he said.

This challenge comes on top of those that Help is already preparing to meet over the next few years, starting with the ambulatory shift: “People are no longer staying in the hospital, which is a huge challenge for us, because we have to organize morning care, then transport to the clinic, and once Implementation of the intervention, coordinating return to home and necessary care,” the president describes, adding that a dedicated team of nine people is today solely responsible for the transition between the hospital and non-hospital environment.

“Now we have agreements with the main structures, to determine well and adequately who is responsible for what is happening, the last of which is the agreement with Rehazenter,” he recalls, stressing that Help is fully capable of organizing complex care at home, 7 days a week, 24 hours a day. today. “The importance of this form of work will increase in the coming years, we must prepare for it.”

“Without the caregivers, the system would collapse”

Another phenomenon that the network should anticipate: an aging population and the resulting increase in the need for home care and assistance. “There are more and more people over the age of 60, which is driving our sector to meet the increasing needs. We are studying the possibility of establishing new branches or additional day centers,” explains the president.

At the center of Help’s concerns is also the future, housing – how to enable older people who wish to maintain their independence to live as they see fit, in complete safety – or the critical role of caregivers, whom the network would like to support most. (read the interview) Without them, the system would collapse. We must fully support them, by managing to better target their needs and identify the problems they face”, stresses Paul Bach.

2 days for carers

On October 7 and 8, Help Network will organize the second edition of Caregiver Day, which was launched last October, the first in Luxembourg. The goal: to allocate the time and activities led by professionals from the medical and social sector to the people who take care of their loved ones on a daily basis, as well as the caregivers’ visits to their homes, with the aim of answering all their questions and to give them the keys to better dealing with their often complex situation. “They should not forget themselves,” stresses President Paul Bach.

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Supervised accommodation in Vianden

To complement its offering of supervised housing structures for seniors—the network already includes three in Esch-sur-Sûre, Kayl and Wasserbillig—Help announces the opening of a fourth home this fall in Vianden. Called Aline-Mayrisch, it will be managed by the Red Cross and approved by the Ministry of the Family, with an added value: intergenerational distance, including families living in an adjacent building at affordable rent, shared spaces and activities to build social ties.

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